Home > What We Do > Our Package of Care

Offering a Dedicated Nurse Service

One of Britannia’s core objectives is to improve the quality of life of people with Parkinson’s and provide support for their families and caregivers. We understand that providing medications isn’t always enough and often patients require assistance with other needs too.

Britannia’s Nursing Services is dedicated to enhancing patient care by collaborating with healthcare professionals, Nurse Specialists, and the clinical teams at NHS Trusts. Our specialised services focus on the initiation and ongoing support of people with Parkinson’s, utilising our device-aided therapies.

Specialist Support and Education

• Specialist Support: We provide trained Specialist Nurses and Assistants who assist patients, carers, and healthcare professionals in understanding and effectively using our devices.

• Training and Education: Comprehensive training sessions cover initiation, adherence, and compliance, ensuring that patients derive maximum benefit from their therapy.

• Continuous Communication: We maintain regular communication with the NHS Trust’s healthcare professionals to provide updates on patient progress.

Our Team

• Qualified Professionals: All Specialist Nurses and Assistants are rigorously vetted with advanced DBS clearance and trained in safeguarding, including child protection and vulnerable adults.

• Adherence to Guidelines: Our services comply with strict clinical governance and corporate guidelines, ensuring adherence to the Data Protection Act, GDPR, and ABPI Code of Practice.

• NMC Registered: Our Specialist Nurses are registered with the Nursing and Midwifery Council (NMC) and uphold a high standard of professional conduct.

 

Referral and Support Process

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Referral Process

• Referrals to our services are initiated through the NHS Trust’s clinical team, with patient consent.

• Our team conducts a pre-treatment review to assess suitability for service delivery, either in the clinic or in the patient’s home.

Initiation and Ongoing Support

• First Dose Administration: Specialist Nurses assist patients with medication setup and supervision.

• Education on Administration: We provide training on self-administration, equipment management, and travel considerations related to therapy.

• Follow-Up Care: Regular follow-ups and documentation ensure consistent patient support and effective communication with healthcare professionals.

Our commitment to providing high-quality nursing services ensures that patients receive the best care tailored to their individual needs.

Our Technical Helpline

Britannia’s Technical Helpline is dedicated to supporting healthcare professionals, patients, and caregivers with round-the-clock assistance, available 24/7. Whether you’re a healthcare provider seeking information about CRONO® pumps, a patient looking for support, or a caregiver in need of advice, our knowledgeable team is here to help you navigate your needs with care and professionalism.

Support materials for prescribers and patients

Britannia is dedicated to empowering healthcare professionals and patients by providing a wide range of resources aimed at instilling confidence in the use of our products. We offer dedicated websites and informative booklets, ensuring that users have comprehensive access to educational materials, guides, and support tools. By prioritising clarity and accessibility, we aim to foster informed decision-making and enhance the well-being of everyone who relies on our healthcare solutions.

Job Code: UK--2500006 | Date of Preparation: December 2025