To guarantee delivery by the 24th December 2020, all orders must be received by 18th December 2020. Orders can continue to be placed after this date, but delivery will not be guaranteed by 24th December 2020. For delivery pre New Year, orders must be placed by 23rd December 2020 (* for area exceptions to these times, please see note below)
Please note our order line will close at 12.30pm on Thursday 24th December 2020. We will be open between 9.00am and noon on 29th, 30th and 31st December 2020 to process orders. Normal business will resume on Monday 4th January 2021.
In order to ensure your patient has sufficient supply to cover this holiday period, it is important that all overdue accounts are paid up-to-date, therefore avoiding any possible delays in the processing of your orders.
*Northern Ireland
For delivery before Christmas, orders must be placed by 16/12/2020. There will be no further deliveries until w/c 04/01/2021.
*Scottish Highlands and Islands/Channel Islands/Isle of Man
For delivery before Christmas, orders must be placed by 11/12/2020. There will be no further deliveries until w/c 04/01/2021. For deliveries required after 04/01/2021, orders must be placed by 23/12/2020.
*Scotland
Please note, as 04/01/2021 is a bank holiday in Scotland, the first delivery in 2021 will be 05/01/2021.